From start to finish, excellent customer service and attention to detail. The staff appropriately takes their time with you and the item to ensure that not one thing is missed. Worth the money (and the prices are very reasonable for the service.) Highly recommended.
I called to see if they would be able to clean my Louis Vuitton Damier Azur Speedy 30 and the young lady I spoke with was very very helpful and nice. Most places I called have given me a “take it or leave it” attitude which is not reassuring considering how expensive the purse is.
NOTE: I have not taken my purse here to clean yet, but I am tomorrow and WILL UPDATE once I get my purse back.
UPDATE: I just got my purse back and they did such a GREAT job! My sister had spilled coffee on my LV purse and there was a huge stain on the inside of the purse. They cleaned the inside and outside of the purse and got the stain out. They even gave me a FREE dust bag!
Went to Sax to clean my wedding gown….6 YEARS later! Despite the fact that the stains have been set in the dress for 6 years, they got every stain out. There was a huge stain (from who knows what) front and center of the gown and the bottom was filthy (outdoor wedding). They clean it locally and you get to view it before they preserve it (a lot of places who ship it out don’t give you this opportunity), we viewed the dress with white gloves (to keep the hand oils from getting on the dress) then they preserve it in a box with an open window to view. The quality of their service was great and they picked it up and dropped it off at my work or home. I was looking for quality since it is an expensive gown and there were a lot of stains sitting on the dress for 6 years. Quality is what I got with Sax Cleaners. They called me after to make sure I was happy with their service. They delivered the gown when they said they would even though I told them it was no hurry (the dress is just going to be stored in my closet). The prices were a little higher than other quality services (the only thing keeping it from 5 stars), but I was willing to pay more since the work was done locally and I get an opportunity to view my gown before they preserve it.
My dress looks AMAZING!!!!! . Sax does such a good here. They were very meticulous and careful with my wedding dress. Mariel, is personable and sweet. I would definitely recommend anyone coming here for a wedding dress clean or preservation. I did both and there are no regrets! I honestly waited a little too long to get this done, but glad I finally took my dress in. The viewing box is all you really need if you want take a peek of the dress. They were able to place my wedding belt on wedding dress and it looks beautiful. Thank you for your great customer service.
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